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FAQ’s from Open House in Leicester

Need help? Take a look through this list and you’ll find the questions we get asked a lot. But if you can’t find what you’re after, feel free to get in touch and a member of our team will be happy to assist you with whatever you need.

Too often with Estate Agents, vendors are passed from pillar to post. With Open House in Leicester, each client is allocated with a sole point of contact that they can deal with right from the valuation of a property to the completion of a sale.


Vendors are issued with the personal mobile phone number of their agent and are able to speak to them at evenings and weekends, unlike any other agent. This helps with communication and allows your agent to have a genuine understanding of yourself and your property.

Having a rental valuation conducted can help you to find out how much your investment is worth. In doing so, you can make sure that the rental costs advertised to potential tenants on the rental market are fair and accurate.

Here at Open House in Leicester, we focus on building relationships with our clients. To us, you are not just a number, but a valued client that we work with closely. We don’t give an unrealistically high valuation on your property just to gain your business, but instead, we market your property correctly in order to achieve the best price possible in a timely manner.


Here are some benefits of working with us:


  • A single point of contact from valuation through to completion of the sale
  • Personal mobile telephone contact for your agent
  • A 24/7 enquiry line so that your buyers or tenants can call at a time that suits them
  • Properties listed on all the major portals such as Rightmove, Zoopla, Prime Location and many more
  • The offer of “Open House events” to gain a large number of viewings at one time and raise the asking price
  • One-stop packages including mortgages, conveyancing, insurance and Energy Performance Certification
  • Discreet sales for those clients demanding a more personal approach to their transaction
  • A no-nonsense investor network for quicker than average sales where required
  • 360-degree aerial drone photography as part of a suite of additional services, if desired

Using an online agent can often be the cheapest way to sell your property; this of course comes with a service equally cheap! Typically, online agents will ask you to provide your own valuation, take your own photos, do your own viewings and will work from a call centre taking enquiries from online listings.


If someone were to phone the online agent and ask questions about your property, the call centre agent would not be in a position to answer any questions as they have not seen your property, do not know your area and really would not know how to sell the benefits of your house. Also, the model of online agents is to charge an upfront fee to the seller, therefore, the agent has no motivation to actually sell your property or chase feedback from viewers. 


At Open House in Leicester, we focus purely on service and knowing exactly how to answer any query from a potential purchaser as we don’t achieve our fee until you achieve your sale!

If you’re looking to sell your property quickly, there’s no better way to do it than through our quick house sales service. We will only match you with genuine buyers who are local, know your area and will only proceed if they are serious, with no last-minute drops in the offer price. Simple right?

All properties are advertised on our own search engine friendly website as well as the main portals including Right Move, Zoopla, Find a Property and Prime Location to name a few.


Also, we have a genuine list of local buyers/tenants that we mail out new properties.

A good letting agent can negotiate and mediate discussions between landlords and tenants – reducing issues early on and alleviating additional stress on renting a property. Having a rental investment that’s operating efficiently can help to save you time, effort and ultimately, money.

‘Property consultancy’ is a term given to someone in the property investment profession; they typically work in sales and aid investors to find their dream property.

Property consultants provide property investment advice to clients after careful analysis of market conditions. This is something we pride ourselves on at Open House, as we identify the most feasible, cost-effective approach to help clients achieve their goals.

Fees are paid on completion of finding a suitable tenant and setting up the tenancy then handing over the keys. Landlords have the option of a “Tenant Find” only service or “Full Management” where they are completely hands-off and can relax knowing the hard work is taken care of by the agent.

The Open House boards are bright and eye-catching and are included in any fee arranged. You do of course have the right to opt-out of having a board, should you wish to have a more discreet sale.

Yes, we do. Many high street agents employ a “door opener” who will come round with a set of keys to let people walk around your property and then phone the office to discuss further.


Your personal agent will carry out the viewings and be able to answer questions and advise on the property during the viewing. We have actually secured sales on viewings as a result of our knowledge of properties.

Dealing with solicitors is actually the most important part of the home selling process. Ultimately, unless everyone is kept updated at all times and both buyer and seller are following the same process, sales can fall through at any point.

This is why we at Open House, work very closely with a handful of local conveyancing solicitors and can also work with your own solicitor if preferred. If you are looking to buy or let your property our estate/letting agents work throughout Leicester and surrounding areas. Contact us today!

Houses go to auction as they’re quicker and easier when it comes to house selling. This makes it a great fit for sellers who want (or need) to sell more quickly than usual. For more information, check out our guide to house auctions.

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